The Calm Salon System
A simple training system that helps your whole team use the same words, follow the same safety rules, and make the same choices, so you’re not fixing everything yourself.
Not grooming lessons. Not styling. This is “how your salon operates” training: safety, standards, behavior-based handling, and skin & coat basics.
Affordable • Scalable Attainable
Designed for Working Grooming Teams
Just $99 per person
When teams aren’t aligned, pets feel it, & clients do too.
Services are quoted differently depending on who answers the phone
Safety, handling, and add-ons are applied inconsistently
Clients get mixed messages and lose confidence
Staff feel unsure, even when they’re skilled
FEEDBACK FROM BUSINESS OWNERS AND TEAMS
What Our Users Have To Say
About Our Products
“We all needed to understand the same things.” I enrolled myself and two managers because we needed shared understanding across leadership. This training gave us a common language and expectations instead of everyone operating from their own experience.
Kristina R. Barkley Square
“It will give us all a new standard to work towards and make our work days much less stressful, hectic, and frustrating… I will work on training my employees to utilize these new standards… Speaking to owners about the new policy and starting to implement it… Nothing would stop me from rolling this out to my whole team.”
Kimberly Carrico — Owner
“It should be the main goal for every pet groomer to provide the three C’s and SMART grooming on a daily basis… The MGP has given me a new way of thinking about how I would want every day of work to start and endand good tools to use on a daily basis to make progress. ”
Jennifer Wilson — Owner
So your team follows the same standards, even when you’re not there.
We help grooming salons run more calmly and consistently.
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Skin & Coat Knowledge
Shared understanding of skin function, coat health, and product impact, so consultations, service decisions, and outcomes are consistent across the operation.
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Salon Safety & Professional Standards
Clear expectations around safety protocols, documentation, and professional boundaries across the business.
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Behavior & Humane Handling
Shared understanding of stress signals, handling thresholds, and intervention points so staff know when to proceed, adjust, or stop a groom before risk escalates.
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Bullet Brown
Professional Standards, Safety & Credentialing
Founder of IAPEG, with a background spanning veterinary support, ethics, safety, certification oversight, and modern career-level grooming education.
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Dara Forleo
Career Development & Modern Grooming Education
Founder of WPGA, with experience in grooming, business ownership, and education, focused on professional standards and scalable training for today’s grooming industry. -
Chrissy Neumyer Smith
Behavior & Humane Handling
Founder of Creating Great Grooming Dogs and creator of the Master Groomer Behavior Specialist program.
Preview the Training Before You Decide
You’ll watch one full lesson from each track so you can see the structure, tone, and standards your team would be trained on.
No trends, just the standards modern grooming operations are built on.