So why are they still coming back to you with the same questions? In this episode of After the Last Dog, Dara talks about one of the most common owner frustrations in grooming and pet care businesses: repeat staff questions that should already have an answer.

I'm Dara Forleo, and before we talk about standards, pricing, hiring, training, and business growth, I want to share why this podcast exists. In this special introduction, I share my journey in the grooming and pet care industry, the lessons I've learned as a business owner, and why I believe owners deserve practical support that respects what they've already built.